The pace of change in the business landscape has become very rapid and this creates opportunities for unforeseen events to take place which can hamper a firm’s operations, erode its credibility or possibly threaten its operations in the future. For one to be able to respond well to such eventualities and continue with business, a properly formulated Crisis Management and Business Continuity Plan (BCP) is absolutely important because it would minimize all interruptions to business activities. We, at TSCM Services, provide solutions targeted to crisis management and business continuity by efficiently equipping your organization to deal with any disturbing incidents.

So, What is Crisis Management And Business Continuity Planning?

• Crisis Management: This is concerned with the management of any risk or threat which can harm the reputation, operational status or the existence of the business of an entity. Core to crisis management is the ability to react fast with minimum damage, see that the stakeholders are protected and normality is achieved within the shortest possible time frame.
• Business Continuity Planning (BCP): This is concerned with the most important business functions and the way to maintain them even during and after a crisis. Particularly, it is the processes of identifying critical business functions, their associated risks, and resources, and developing strategies that will help crucial functions to remain active even under disruptions like a flood, cyber terrorism or supply chain disruptions.

The Services which are related to Crisis Management and Business Continuity Planning

• Crisis Communication and Responder Activity Plan
  • Identification of Crisis: Allow us to assist in identifying possible risks and potential crises in their severity, so that you can take action ahead of time.
  • Crisis Resolution Planning: The response planning experts seek to include in detail the actions expected from members of your team in the event of a crisis in order to ensure a response which is both timely and orderly.
  • Communication to Public: Trust and confidence must be maintained both within and outside an organization during a crisis, and we develop communication plans for such measures.
• Press Release Management and Coverage Relations
  • Our guidance includes how to work with a press conference, writing news releases and how all communication on all channels should be congruent around the central message of the brand.
• Development of Strategies for Ensuring Business Continuity
  • Potential Business Disruptions Risk Foresight: We offer services that aid in assessing the likelihood of events that can disrupt the business such as restarts to the functioning of the economy low supply chain capability, key personnel assumptions and so forth.
  • Business Impact Analysis (BIA): By overcoming the BIA bottlenecks, we are able to emphasize on business areas which are most critical for survival and thus deliver greater results during recovery phase.
  • Redundancy Options: Backup switching systems, alternate means of performing business functions, and disaster recovery measures are among the options provided.
  • Technology Resilience: We design and architect the proto IT landscape for your organization to ensure minimal downtimes and data loss while reinforcing the availability of the required infrastructure, networks and communications systems.
• Crisis Simulation and Testing
  • Tabletop Exercises: We carry out role play exercises of managers at different levels in your organization during crisis management events so that the team can gain experience in case such an event arises.
  • BCP Testing: We role play potential disrupts to your organization to see how effective your business continuity plans are so that improvements can be made to your recovery plans.
  • Continuous Improvement: We assess exercises and combinations to develop and implement organizational structures for the management of disasters and business interruptions.
• Crisis Management Team Training
  • Crisis Leadership Training: It is important to give attention to leadership staff as they are critical in managing an organization and making operative plans during a crisis or when a quick decision is required.
  • Employee Awareness Programs: It is essential for all employees to be knowledgeable about their assigned duties when a crisis arises to better formulate plans regarding the activities they should undertake.
• Crisis Recovery and Post-Crisis Analysis
  • Recovery Plan Implementation: To prevent extensive financial losses we incorporate and manage the recovery plans as this aids in reducing the costs incurred when returning operations to normality.
  • Post-Crisis Analysis: Analyzing events following a crisis can be expansive and comprehensive but it is effective in finding flaws in the processes which when identified can help improve the operational framework even more.
  • Reputation Management: We help in managing your brand’s reputation after a crisis with the aim of addressing the damaged confidence among customers and stakeholders’ relations.

Advantages of Crisis Management and Business Continuity Planning

• Reduction of Downtime: A good business recovery plan makes sure that your core business functions sustain in a crisis with the least interruption.
• Reduced Financial Exposure: Way of addressing the crisis quickly together with continuity measures may lessen the business loss suffered as a result of machine idleness, supply chain breaks, or bad reputation.
• Enhanced Stakeholder Assurance: With a more directed and coordinated style of managing crises, such anticipate most if not all unforeseen hazards that may affect the business together with the stakeholders, customers, suppliers, and employees trust the business is in a position to tackle risk.
• Regulation Adherence: It averts risks of being penalized by putting in place and sustaining a workable continuity plan which adheres to set industry standards and statutory obligations.
• Enduring Marketing Reputation: A crisis is well handled only to maintain and protect or mitigate the brand image through showing the ability to cope and handle the situation and to ethically reconstruct the image.
• Isolationism: Organizational factors caused by lack of anticipation and planning increase the weight of risks which will be likely to make the management of emerging crises difficult and may not guarantee the continuity of the business.

Why Choose the TSCM Services

when it Comes to Crisis Response Management and or Business Continuity.

• Riak Experts: Having spent numerous years working in the sectors of crisis management and business continuity I know that every industry is different and as such we recommend variations that are most appropriate for the client in question.
• Profit Based Systems: All of our strategies for the management of crises are based on the best practices of the relevant professionals in the field as such the organization is guaranteed its readiness and even more its ability to withstand crises.
• All In One Place: We provide a full range of services for the management of crises and planning for their… prevention – this includes but is not limited to risk analysis, strategy development, training, and testing, with activities that aim at restoring the state of affairs after the crisis.
• Alterable Scenarios: We develop changes to our crisis management and continuity plans to address the specific characteristics as well as the circumstances of the client’s business, industry, and the relevant rules and statutes.
• Any time you need us: We provide physical assistance and or consultation during and after a crisis so that your team is able to have the right amount of support and guidance through the aftermath and growth.